Refund policy

Shipping, Returns, Cancellations & Subscription Policy

At A Primitive Place Magazine, we appreciate every order and subscription. As a small, independently published magazine, our printing quantities, mailing lists, and shipping arrangements are prepared in advance. Please review the following policies before placing your order.

Magazine Subscriptions

All magazine subscriptions are prepaid for the full subscription term and are nonrefundable, except where required by law.

Subscriptions are purchased for a designated term, either one or two years, and remain active through the end of that term.

Requests to discontinue an active subscription must be submitted in writing by email to appsubscriptions@yahoo.com. Customers may request to discontinue their subscription at any time during the subscription term.

If you wish to stop receiving your magazines, we can remove you from our mailing list and issue store credit for the remaining unmailed issues included in your subscription.

Issues that have already been mailed or submitted for mailing are not eligible for store credit. Store credit is calculated based on the original subscription purchase price allocated to the remaining eligible issues.

Automatic Subscription Renewals

Customers may select either a one-time purchase or an automatically renewing subscription at checkout.

By selecting automatic renewal, you authorize A Primitive Place Magazine to charge your payment method for subsequent subscription terms until automatic renewal is canceled.

We request that automatic renewal cancellations be submitted at least 14 days before the scheduled renewal date to allow time for processing. Applicable cancellation rights under state law remain in effect.

Customers may cancel future automatic renewals through our online subscription management system or by contacting appsubscriptions@yahoo.com.

Canceling automatic renewal through our online system only prevents future automatic charges. It does not cancel an existing prepaid subscription, remove the customer from our mailing list, or stop delivery of remaining issues.

If you wish to discontinue receiving magazines from an active subscription, you must submit a separate written request by email to appsubscriptions@yahoo.com. We can then remove you from future mailing lists and issue store credit for eligible unmailed issues.

Once a renewal has been processed, the renewed subscription is considered prepaid and is subject to our subscription refund policy, except where otherwise required by law.

Subscription prices are subject to change. Applicable renewal terms, notices, and cancellation rights will be provided as required by law.

Missing Magazines

If you have not received a magazine included in your subscription or order, please contact us within 90 days of the issue's original mailing date at appsubscriptions@yahoo.com.

We will review your order information and determine whether a replacement is appropriate.

Requests received after 90 days may not be eligible for a complimentary replacement, except where otherwise required by law.

Please allow the stated delivery window before reporting an issue as missing. Delivery times may vary depending on the mailing method and postal service.

Damaged Magazines and Merchandise

If your magazine or merchandise arrives damaged, please contact us at appsubscriptions@yahoo.com within 30 days of delivery with your order information and photographs showing the damaged item and packaging, when available.

For eligible damage claims, we will provide a replacement or store credit, depending on product availability and the circumstances.

If an identical replacement is unavailable, store credit may be offered. Any remedies required by applicable law will remain available.

Incorrect Items Shipped by Our Office

If A Primitive Place Magazine ships an incorrect item due to an error on our part, please contact us at appsubscriptions@yahoo.com with your order information.

We will review the issue and arrange an appropriate replacement or resolution at no additional shipping cost to the customer.

Duplicate Orders, Incorrect Purchases & Subscription Overlaps

Customers are responsible for reviewing their orders before completing checkout. This includes verifying quantities, selecting the correct magazine issues, and choosing a subscription renewal rather than purchasing an additional subscription when appropriate.

A Primitive Place Magazine is not responsible for identifying or contacting customers regarding duplicate purchases, overlapping subscriptions, or accidentally ordered issues.

If you discover an ordering error, please contact us within 48 hours of placing your order at appsubscriptions@yahoo.com.

We will do our best to make corrections before an order is processed or shipped. However, orders may be processed sooner than 48 hours, and changes cannot be guaranteed once processing has begun.

Once an order has been shipped, eligible returned magazines may be accepted for store credit or an approved refund of the magazine purchase price. Original shipping charges are nonrefundable on discretionary returns, and return shipping is the customer's responsibility.

Subscription Address Changes & Moving

Customers are responsible for keeping their mailing addresses current.

All subscription address changes must be submitted before the advertised mailing list deadline for the upcoming issue.

Mailing list deadlines are announced on our website, social media pages, and through our email newsletters.

When requesting an address change, customers must provide both their previous mailing address and their complete new mailing address so we can accurately locate and update their subscription.

Address changes should be emailed to appsubscriptions@yahoo.com.

Once a mailing list has been finalized and submitted for printing or distribution, we cannot guarantee changes for that issue.

A Primitive Place Magazine is not responsible for magazines mailed to a previous address when an address change was not received before the applicable deadline.

If a replacement copy is available, additional shipping charges may apply.

Incorrect Shipping Addresses

Customers are responsible for entering and verifying their complete and correct shipping address at checkout.

If you discover an error, please contact appsubscriptions@yahoo.com within 48 hours of placing your order, or before the order has been processed or shipped, whichever occurs first.

We cannot guarantee address corrections once an order has entered processing or has been shipped.

A Primitive Place Magazine is not responsible for packages that are lost, delayed, returned, or delivered incorrectly due to inaccurate or incomplete shipping information provided by the customer.

If a replacement shipment is possible, the customer may be responsible for additional shipping charges.

Gift Subscriptions

Customers purchasing gift subscriptions are responsible for providing the recipient's complete and accurate name and mailing address.

Gift subscriptions are prepaid and subject to the same subscription terms, mailing schedules, and refund policies as regular subscriptions.

If the gift recipient moves or changes addresses, the purchaser or recipient must notify us before the advertised mailing list deadline.

A Primitive Place Magazine is not responsible for missed issues resulting from incorrect recipient information or address changes that were not submitted before the applicable deadline.

Changes of Mind, Returns & Refunds

Please review your order carefully before completing your purchase.

If you change your mind or accidentally order an incorrect item, please contact us within 48 hours of placing your order at appsubscriptions@yahoo.com.

We will attempt to accommodate changes before an order is processed or shipped.

Once an order has shipped, discretionary cancellations and refunds are not guaranteed.

Returns must be authorized by A Primitive Place Magazine before items are sent back. Customers requesting a return must provide their order number or proof of purchase.

Approved returns must be in their original, resalable condition.

Depending on the circumstances, approved returns may qualify for store credit or a refund of the eligible merchandise purchase price.

Original shipping charges are nonrefundable on discretionary returns. Return shipping is the customer's responsibility.

Prepaid subscriptions are not eligible for cash refunds, but store credit is available for remaining unmailed issues.

Approved returns should be mailed to:

A Primitive Place Magazine
7750 173rd Ave SE
Wahpeton, ND 58075

Items returned without prior authorization may not be accepted.

Approved Monetary Refunds

When a monetary refund is approved, it will be issued to the original payment method within 10 business days. Additional processing time may be required by your bank or payment provider.

Final Sale Items

Custom orders, personalized merchandise, sale items, and gift cards are final sale and are not eligible for discretionary returns or exchanges, except where required by law.

If you have questions about a particular item before purchasing, please contact us at appsubscriptions@yahoo.com.

Refused, Unclaimed & Returned Packages

If a package is refused, unclaimed, or returned to us because of an incorrect address, failed delivery attempt, or other customer-related circumstance, the original shipping charges will not be refunded.

Customers requesting that an eligible returned order be shipped again will be responsible for the additional shipping charges.

If a returned package is not reshipped, any eligible merchandise credit will be determined according to our return policy.

Store Credit

Store credit may be issued for approved returns, eligible damaged merchandise, or remaining unmailed subscription issues.

Customers may request store credit for the unused portion of a prepaid magazine subscription at any time during the subscription term.

Store credit applies only to issues that have not yet been mailed or submitted for mailing.

For subscriptions, store credit is calculated using the original prepaid subscription price allocated to the remaining eligible issues.

Store credit may be used toward future purchases from A Primitive Place Magazine.

Store credit is not redeemable for cash except where required by law. Any expiration, transfer, or other restrictions will be subject to applicable law.

Wholesale Orders

Wholesale orders are subject to our wholesale purchasing terms.

Eligible wholesale magazines may be returned with prior authorization for store credit rather than a cash refund.

Returned magazines must be in acceptable, resalable condition.

Original shipping charges are nonrefundable on discretionary wholesale returns, and return shipping is the responsibility of the wholesale customer.

Shipping Charges

Shipping charges cover the cost of preparing, packaging, and mailing orders.

Original shipping charges are nonrefundable for customer-requested cancellations after shipment, discretionary returns, incorrect orders, refused packages, and customer-provided address errors.

Additional shipping charges may apply when a customer requests that an order be mailed again.

This policy does not limit refunds or other remedies required by applicable law, including circumstances in which an order cannot be fulfilled as promised.

Payment Disputes & Returned Checks

If you have a question or concern regarding a charge, subscription, or order, we encourage you to contact A Primitive Place Magazine directly at appsubscriptions@yahoo.com so we have an opportunity to review and resolve the issue.

Payment disputes will be reviewed using the original order authorization, transaction details, and applicable policies.

Any fees associated with payment disputes may be recovered only where permitted by applicable law and payment processor agreements.

Returned checks may be subject to a service fee as permitted by applicable law.

Digital Magazines & eBooks

Due to the digital nature of these products, eBooks and digital magazine purchases are nonrefundable once access has been provided, except where required by law.

If you experience difficulty accessing your purchase, please contact us for assistance.

Contact Us

For questions regarding subscriptions, orders, shipping, returns, or replacements, please contact:

A Primitive Place Magazine
7750 173rd Ave SE
Wahpeton, ND 58075

Email: appsubscriptions@yahoo.com
Website: aprimitiveplacemagazine.com

We appreciate your understanding and continued support of our independent publication.

Additional Policies

Subscription Start Dates & Previously Published Issues

New subscriptions begin with the issue indicated at the time of purchase. Purchasing a subscription does not automatically include previously published issues.

Customers are responsible for reviewing the subscription details and selecting the appropriate purchase option.

If a customer purchases a new subscription instead of renewing an existing subscription, overlapping issues may occur. Please contact appsubscriptions@yahoo.com within 48 hours of placing your order if you believe an error has been made.

Once mailing lists have been finalized, previously scheduled issues may not be eligible for adjustment or store credit.

Delivery Times & Postal Delays

Magazine subscriptions are mailed according to our publication and mailing schedules. Delivery times vary depending on the postal service and destination.

Please allow approximately 1–4 weeks for delivery after an issue has been mailed. New subscriptions and renewals submitted after a mailing list deadline may require additional processing time.

A Primitive Place Magazine is not responsible for delays caused by the postal service, weather, holidays, or circumstances outside our control.

If your magazine has not arrived within the expected delivery window, please contact appsubscriptions@yahoo.com so we can investigate.

Promotional Pricing & Discounts

Promotional offers, discounts, and special pricing are valid only during the advertised promotional period.

Discounts cannot be applied retroactively to previously completed purchases unless otherwise stated.

Promotional offers may not be combined unless specifically indicated.

All orders remain subject to the subscription, shipping, return, and cancellation policies in effect at the time of purchase, except where otherwise required by law.